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Configuration service for Dahua IP video intercom system with Smart PSS Lite that receives calls on a computer.

Product code: UZK035

Piegādes laiks: 10-12 Martā

Estimated Delivery Dates

30,81 

Availability: 0

Customer technical support is support for people who have technical problems with electronic products or software from a particular manufacturer. Support can be provided via email or by phone. Help for such people consists of indicating what might be causing the problem, attempting to point to a solution to the problem, or providing instructions, software that might help solve the problem.

The service that technical support provides to the customer, remotely connecting to a customer's computer or device and performing the correct configuration of the device to ensure proper operation, is performing configuration for the customer and is comparable to providing a service to the customer, for which technical support charges a fee.

Remote configuration services provided by technical support, is free only Kenik and Getfort brands. In the case of these manufacturers, technical support does not charge a fee for remote configuration.

Dahua IP video door entry system configuration service with Smart PSS Lite, answering calls on a computer

.Dahua IP video door entry system configuration service with Smart PSS Lite, answering calls on the computer

1. Choose the Dahua IP video intercom system configuration service with the Smart PSS Lite application that answers calls on the computer.

2. Add the Dahua IP video intercom system configuration service with the Smart PSS Lite application that answers calls on your computer to your cart.

3. Once you have paid for the service order, re-enter the description of the remote configuration service, click and enter the link to the online calendar, enter the purchase document number, and agree on the configuration day and time. You can choose the nearest service date on the next business day after the order is paid.

4. Be prepared to perform the remote configuration service. On the scheduled service day, you must be at the device installation location, have access to a wireless WiFi or wired Ethernet network at that location, and know the password for that network, which you will need to provide to the technician during configuration.

Then, download and run the required software on your computer according to the instructions in the Remote Configuration Service description below. Also, prepare the App ID and password, which you will need to provide to the technician to perform the service.

After you complete these steps, on the date you specify in the online calendar, we will perform the remote configuration service for you by contacting you by phone at the number you specify in the online calendar.

We guarantee satisfaction, i.e. configuration performed according to the art, or a refund if it is not possible for reasons beyond our control.

Our priority is your satisfaction with the services we provide you, performing them with quality and honestly informing you about our capabilities to perform them.

Who have we created this type of service for?

For anyone who wants to simply and quickly receive calls from a Dahua IP video intercom on their computer using the Smart PSS Lite client software.

The configuration includes:

    • Configure one video intercom system with Smart PSS Lite software.

    With the remote configuration service, you will be able to quickly and efficiently use the capabilities of the DSS Express client software and IP video intercom.

    What will you gain by choosing such a service?

      • Save time on configuration
      • Ability to use IP video intercom and its functions using client software

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    When requesting a configuration service from you, we need to briefly prepare to provide the service you purchased:

    Connect the power supply to the door panel and monitor door station. Connect the door station and monitor using an Ethernet cable to the fixed router at the location where the devices are installed. Wait for the device to power up and wait for a moment before performing the configuration service or installing the device or system at the destination - we will call you.

    Launch the AeroAdmin application on your computer.

    Prepare the generated ID and password, which you will need to provide to the technical staff.

    Make sure that you are within range of the WiFi Internet network with your computer and that you have the password for the system installation location.

    Additionally, you will find a link to an online calendar where you can agree on a specific installation date and time.

    https://bazawiedzyeltrox.en/bookings-assistance/

    Our technician will contact you at the exact date and time you have chosen to perform the configuration.

    By following these steps, we will be able to provide you with a remote configuration service.

    We guarantee your satisfaction with the services we offer: Our priority is your satisfaction with the services we offer.

    To use the service, you need software that allows remote support!

    Links to download the program:

For reasons beyond the company's control, Eltrox is not responsible for malfunctions or interruptions in the operation of external network services, e.g. DDNS, P2P, e-mail, ftp, etc., nor is it responsible for malfunctions or functionality limitations of an IP monitoring system that includes devices from different manufacturers that communicate using the ONVIF and RTSP protocols.

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